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Topic:Your PayPal address is not registered


Reply to this topic Back to topic list (Replies:5 / Views: 1039)
  • Jose
    Member
    Posts:20
    5 DinoPoint™ gained for this post
    Your PayPal address is not registered
    Posted: 01/05/2012 11:28 EST
    Your address billing@dinodirect.com shows as not registered in PayPal.
    I have tried to pay by using it and the transaction has remained in my account with the message of non registered user until I have cancelled it.
    On the other hand, you have been requesting me for payment and your different Otta's have not been able to understand that the fault was not in my side.
  • Jose
    Member
    Posts:24
    1 DinoPoint™ gained for this post
    Your PayPal address is not registered
    Posted: 01/09/2012 13:46 EST

    Quote Content

    Your address billing@dinodirect.com shows as not registered in PayPal.
    I have tried to pay by using it and the transaction has remained in my account with the message of non registered user until I have cancelled it.
    On the other hand, you have been requesting me for payment and your different Otta's have not been able to understand that the fault was not in my side.


    Now I know what has happened.
    Otta wrote billing@dinodirec.com and I copied and paste it to PayPal.
    After talking again with PayPal they discovered the type mismatch.
    It is billing@dinodirect.com with T at the end of dinodirect.
    Perhaps it has happened the same to dadauser.
  • Jose
    Member
    Posts:24
    1 DinoPoint™ gained for this post
    Your PayPal address is not registered
    Posted: 01/08/2012 12:18 EST

    Quote Content

    i want to pay my order with paypal but it keeps saying error and i can't pay it. your "live chat" sent me a link for your homepage. it doesn't solve anything. and you can't have only one person for live chat if you have so many customers


    If you still want to pay something to DinoDirect, you can use this account fastsupport@dinodirect.com.
    The other one billing@dinodirect.com does not work, and PayPal shows it as not registered.

    To what the chat is concerned, there were more than one -don't know how many- and if you look carefully to the name, you can see that one is Otta, the other is ottA, the other is Otta_, and so on. They are all Otta's but different people behind.
  • Jose
    Member
    Posts:24
    1 DinoPoint™ gained for this post
    Your PayPal address is not registered
    Posted: 01/08/2012 12:13 EST

    Quote Content

    Dear Jose,

    We found that you have cancelled your original order:7687O385-DD,and you have accepted the giftcard for compensation.You do not need to pay extra money by using our account addrsss.Our account address is valid,many other customers pay by using it.Maybe there is something wrong with the system when you used it.You have placed an new order,we hope you could receive it soon.Wish you a good day.

    Regards


    You are right to waht the new order is concerned. I placed a new one and had to cancel it also.
    At last it seems that you are unable to supply what is needed for Europe.

    To what the PayPal address, let me insist in the fact that the address given by Otta is not operative and PayPal shows it as not registered.
    The right one is rather different and works fine.
  • dada
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    Your PayPal address is not registered
    Posted: 01/06/2012 13:08 EST
    i want to pay my order with paypal but it keeps saying error and i can't pay it. your "live chat" sent me a link for your homepage. it doesn't solve anything. and you can't have only one person for live chat if you have so many customers
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Your PayPal address is not registered
    Posted: 01/06/2012 02:32 EST
    Dear Jose,

    We found that you have cancelled your original order:7687O385-DD,and you have accepted the giftcard for compensation.You do not need to pay extra money by using our account addrsss.Our account address is valid,many other customers pay by using it.Maybe there is something wrong with the system when you used it.You have placed an new order,we hope you could receive it soon.Wish you a good day.

    Regards
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