[Q]I went to purchase this and signed up for an account. After giving you my Credit Card info and signing up...I then found out you charge for shipping.... IT ISN"T free shipping. My User/membership name is firstname.lastname@example.org I also didnt get 65% off as advertised for signing up! So no 65% discount, and no free shipping. Cancel my account! Refund all my money for member ship since i never ordered anything. Then start reading your forum...because you have a lot of very unsatisfied customers! WOW! This right off your Home Page, but shipping wasn't Free! ""Why purchase from DinoDirect? Worldwide Free Shipping We provide worldwide free shipping service to all customers ignoring the price and distance. And we make sure the products you bought reach you by free shipping safely and intactly"" Shane Rank 202D Albatross ave Kodiak Alaska 99615 907 512 2963 Please send me conformation my account is closed and I will not be charge any further charges as a member! Email Rankshane@gmail.com
I just checked that you placed two orders on our webiste. One is 576158-DD USD$6.99 for the idinor membership on 29th December; Another is 518338-DD USD$15.98 for the items Cleaning Tool Rose Pattern Long Rubber Gloves $ 7.99 and Cleaning Tool Household Washing Latex Gloves $ 5.99(the rest $2 is for the insurance fee)
So obviously, the order you are talking about is not the orders I mentioned above.
Would you please inform us the order number that you are talking about? Would you please kindly do me a favor and go to your account on our website to check your order number please? You can check your order in "my account"--"my order".If there is no order number in your account, would you please inform us your transaction ID? We would like to confirm your payment and inform you your order status.