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Topic:DinoDirect's Contact Information


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  • Henry
    (From New York)
    Member
    Posts:159
    5 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 12/10/2010 20:36 EST
    For those who have issues with their orders that requires the immediate attention of a real life person on the opposite end of the phone line, here is DinoDirect's phone number and address information courtesy of the Better Business Bureau.

    ADDRESS:
    4020 El Camino Real #3101
    Palo Alto, CA 94306-4050

    PHONE: (650) 265-1038
    FAX: (650) 240-3909

    A quick search of the above address using Google Maps brings up what seems to be an apartment complex. I seriously hope this isn't the case although it is what it seems to be. If a company whose image, or at least an image they're hoping to be, is of this caliber is running off from a couple of guys living in an apartment.. well.. that that's just appalling if you ask me.

    I have a feeling I will be giving a call to that number soon, depending when, or in this case (if I ever), will receive my order in the next couple of days. If the above contact numbers don't work, then bet on it that DD themselves put it out of commission.
  • Lee
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 03/08/2012 18:06 EST

    Quote Content

    They are a scam They also run MMOXE.com where they do bad business. The address supplied is actually an apartment building.

    Google Screen Capture of there address.http://vvcap.net/db/3-4ocUpfQlWpdjzN3Axf.htm



    Dino a also the scammers Lasersman.com and Yourlaser.com and god only knows how many other stores they can make(in ONE day BTW) fo scam those who look elsewhere after being scammed by the parent company-- DinoDirect--Am I mistaken?? check thier Fax number ---its the same. here is what I have been sending with NO REPLY---

    sent to all the DD and thier bastard 'children'

    YOU (dinodirect/Yourlaser)have taken via debit card my $472 almost a month ago and no notice of shipping or tracking number. I have sent dozens of requests and gotten no reply. My order was for two reke500rgb lasershow projectors. order # 1174100000059 --I will wait ONE day to hear back before takng action against you.
  • nikki
    Member
    Posts:56
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 03/08/2012 07:04 EST
    I have done 6 transactions with them with only with a day in delay. It's case to case basis. Nice item for it's price. Would be a nice gift for everyonres GF.
  • Marie
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 03/07/2012 11:03 EST
    so is there any way to guarantee you'll get a refund
  • Samantha
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 01/17/2012 07:31 EST
    do not buy from this site have had nothing but trouble
  • tecnol
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 12/28/2011 19:02 EST
    Clothing Barcelona are all original example
  • Carol
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 12/20/2011 13:24 EST
    wow... i was planning to buy something here, but before doing that, i was reading forums first to see if i can trust this company. however, it seems that this company scrwed up. i guess i will not buy here. lol..
  • rob
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 12/04/2011 10:03 EST
    They are a scam They also run MMOXE.com where they do bad business. The address supplied is actually an apartment building.

    Google Screen Capture of there address.http://vvcap.net/db/3-4ocUpfQlWpdjzN3Axf.htm
  • David
    (From New York)
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 11/16/2011 16:39 EST
    DinoDirect is a scam, sending one product for every several that they do not.

    We all need to contact law enforcement to get this shyte-eaters a taste of what they deserve.
  • ramana
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 10/31/2011 07:14 EST

    Quote Content

    Hello, i ordered a back pack from here...
    school staDear sir ,

    Total Invoice of 3 products are not recieved still. Inv no,5286659-DD , Date 07-06-2011

    The products are

    1,LED Neon Car Wheel Bike Tyre Valve Cap Light (Blue Light) 2 Pcs
    SKU:A06790000F 2,LED Turn Signal Arrow Flash Car Mirror Light 2 Pcs SKU:A0679000BL 3,Butterfly Pattern Rhinestone Hard Plastic Back Skin Case Cover for iPhone 3G 3GS SKU:A1087000EY
    My shipping adress is


    H.no 3-5-165, Azmathpura, Beside:Andhra Bank (main),karimnager,Andhra Pradesh,505001,Indiarts in 5 days & i need my back pack asap!
  • ramana
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 10/31/2011 07:14 EST

    Quote Content

    Hello, i ordered a back pack from here...
    school staDear sir ,

    Total Invoice of 3 products are not recieved still. Inv no,5286659-DD , Date 07-06-2011

    The products are

    1,LED Neon Car Wheel Bike Tyre Valve Cap Light (Blue Light) 2 Pcs
    SKU:A06790000F 2,LED Turn Signal Arrow Flash Car Mirror Light 2 Pcs SKU:A0679000BL 3,Butterfly Pattern Rhinestone Hard Plastic Back Skin Case Cover for iPhone 3G 3GS SKU:A1087000EY
    My shipping adress is


    H.no 3-5-165, Azmathpura, Beside:Andhra Bank (main),karimnager,Andhra Pradesh,505001,Indiarts in 5 days & i need my back pack asap!
  • Kirsis
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 10/19/2011 21:36 EST
    Hellooo, My name is Kirsis Vasquez,

    I ordered a womens canvas backpack and i NEED IT ASAP and i also ordered two bags and i still haven't receive it....!!!!!!!!!!!!!!!


    Please contact me @ Kirsisvasquez1@hotmail.com
  • maya
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 09/01/2011 05:26 EST
    Hello, i ordered a back pack from here...
    school starts in 5 days & i need my back pack asap!
  • Aheisha
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 08/14/2011 11:17 EST
    To Dinodirect,

    I have ordered and paid for the the following item about 2 month ago. The problem is that I have not received anything yet. I dont want to keep this order since my big day was 16th of July. I have return the dress and i want my money back!?it?is?extremely?annoying!!?




    Your Order Details:

    Order#: G8768255-DD
    Product Name:
    A-Line Halter Sleeveless Floor Length Silk Cocktail/Prom Dress $ 67.49 x 1
  • Jim
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 07/17/2011 21:52 EST
    Waiting to return a package, but a postage paid return label hasn't been e mailed. DinoDirect states it will pay for the return if sent by USPS, but I just don't trust this company and I am not paying for the return trusting DD will reimburse me.
  • Debbie
    Member
    Posts:3
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 05/03/2011 13:46 EST
    I completely agree. I ordered an Epad, it took 3 weeks to get it, when received, it would not turn on. Called customer service @ 650.265.1038, they told me to send an email to report it, with pictures, to prove I had it and it did not have a broken screen. Waited 2 weeks....called again because I got NO (48 hour promised) response to the email, then they asked me to fill out an RMA - which I find out now, I have to send the defective piece of SH*T back to CHINA myself. Oh yeah, I also have to upload a picture of the shipping label for their approval. WTF? NEVER, EVER EVER DO BUSINESS WITH THESE APARTMENT DWELLING, low-life, keep your money, probably aren't really even citizens idiots.
  • Debbie
    Member
    Posts:3
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 05/03/2011 13:41 EST

    Quote Content

    If ever anyone reads these before buying, then do not buy anything from here. Contact the BBB and file a complaint here. http://sanjose.bbb.org/ComplaintDetail.aspx?CompanyID=1000002165 You people are lying thieves. It's disgusting that you think you can get away with this.
  • thor
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 01/31/2011 18:19 EST
    If ever anyone reads these before buying, then do not buy anything from here. Contact the BBB and file a complaint here. http://sanjose.bbb.org/ComplaintDetail.aspx?CompanyID=1000002165

    You people are lying thieves.
    It's disgusting that you think you can get away with this.
  • joseph
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 01/21/2011 19:37 EST

    Quote Content

    I ORDERED AND PAID FOR AN ITEM WITH ORDER NR566996-DD?BEFORE NYEAR?WITH EMS AND I STILL DIDN'T RECEIVE A SINGLE BIT OF IT. YOU FIND THIS NORMAL? WELL I DON'T. I'VE TRIED TO TRACK IT BUT IT SEEMS YOUR SYSTEM DOESN'T WORK. THE TRACKNR IS EE404765288CN. CAN YOU PLEASE CHECK THIS OUT FOR ME?
    THANK YOU
  • joseph
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 01/21/2011 19:27 EST
    I ORDERED AND PAID FOR AN ITEM WITH ORDER NR566996-DD?BEFORE NYEAR?WITH EMS AND I STILL DIDN'T RECEIVE A SINGLE BIT OF IT. YOU FIND THIS NORMAL? WELL I DON'T. I'VE TRIED TO TRACK IT BUT IT SEEMS YOUR SYSTEM DOESN'T WORK. THE TRACKNR IS EE404765288CN. CAN YOU PLEASE CHECK THIS OUT FOR ME?
    THANK YOU
  • daniel
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    DinoDirect's Contact Information
    Posted: 01/21/2011 17:26 EST
    I received my order the Apad pc tablet did not work. Have RMA and still not able to return
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