I cannot see what the status of my order now. Thanks.
Due to the larger demand during the 50% discount promotion period, the preparation for shipping will take a little bit longer than usual 1 to 3 business days, instead that will take about 7 business days now, we do hope you can kindly give us some more time and we will urge our related department to complete the shipment as soon as possible. You will get an email from us once the shipment is done. Your understanding and patience will be highly appreciated.
As to the problem of the order status, we have sent the detailed information to firstname.lastname@example.org (in order to protect your privacy we will not show the entire email address here).