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Topic:My Order


Reply to this topic Back to topic list (Replies:2 / Views: 302)
  • Ronda
    Member
    Posts:3
    5 DinoPoint™ gained for this post
    My Order
    Posted: 11/23/2011 14:23 EST
    My order has been placed; the charge has been credited to my account, including charge for tracking. our website does not allow me to track my purchase. All is does is keep going in a loop directing me back to "My Account". I want to know what is going on with my purchase ASAP. Thank you
  • Ronda
    Member
    Posts:3
    1 DinoPoint™ gained for this post
    My Order
    Posted: 12/16/2011 17:46 EST
    My "red" dress arrived WHITE. The measurements were wrong - NOT A SIZE 10. It looked like it was made by a student in Learn to Sew 101! I had to go out and spend money on another dress because I needed a RED dress that fits. Now dino wants to offer me only a $10 gift card compensation! I am completely turned off. This has been a costly lesson for me. I don't know who all you folks are that got want you wanted, but congratulations to you. I got took!
  • DinoLily
    Administrator
    Posts:14428
    1 DinoPoint™ gained for this post
    My Order
    Posted: 11/24/2011 00:20 EST
    Dear Ronda,

    As for the order issue,our CS department is more professional to anwser your questions.In order to provide you with better service,please enter our customer service http://www.dinodirect.com/customerhelp/currency-CAD.html and select the topic for your request.It will be handled by our customer service representative within 24 hours.Your cooperation would be highly appreciated.

    Regards
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