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Topic:No tracking!! Please tell me this is not a scam..


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  • Elaine
    Member
    Posts:7
    5 DinoPoint™ gained for this post
    No tracking!! Please tell me this is not a scam..
    Posted: 12/11/2011 22:19 EST
    Can someone please help me? I was so excited when I bought my boots. I actually thought about buying my Christmas presents from this site but the incomplete information you're giving me makes me think twice before ordering here ever again.

    It said that when I pay extra $2 for insurance, then I will be given a tracking number included in the shipping info email. But you guys didn't give me my tracking number. I checked my spam mail and it's not there either. It's been a week now since it shipped and I still don't have my tracking number.

    Can someone please help me track my order. I paid for it so I don't see any reason for me not to have it. I didn't log in when I checked out so I don't have my order information on "My Account", just in my email. You said that you will provide a tracking number even in my email. http://www.dinodirect.com/help/order-status-terms/
    If you can teach me how to connect my PayPal account with my DinoDirect so my tracking can appear on "My Account" that would be great too.

    Also, you guys said that you'll tell me which color and size of the product you shipped out by email and yet you didn't.
    You said, "You can check which was shipped in your account after the package was dispatched." I really hope you're not lying to me.

    Please give me a wonderful Christmas by getting me my tracking information? Please?
  • Elaine
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    No tracking!! Please tell me this is not a scam..
    Posted: 12/17/2011 21:22 EST

    Quote Content

    so here is my package.. finally delivered.. packaging is good.. i guess.. they are just boots after all..

    so it's not a scam.. and I'd probably buy again.. but definitely not devices.. coz I heard that someone bought a tablet and it arrived in crappy packaging so it had cracks on it..

    anyway.. just saying it's not a scam so people, you can be a bit more sure that your packages will arrive too :) tata!


    it'd be good to post the picture lol
  • Elaine
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    No tracking!! Please tell me this is not a scam..
    Posted: 12/17/2011 21:22 EST
    so here is my package.. finally delivered.. packaging is good.. i guess.. they are just boots after all..

    so it's not a scam.. and I'd probably buy again.. but definitely not devices.. coz I heard that someone bought a tablet and it arrived in crappy packaging so it had cracks on it..

    anyway.. just saying it's not a scam so people, you can be a bit more sure that your packages will arrive too :) tata!
  • Elaine
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    No tracking!! Please tell me this is not a scam..
    Posted: 12/16/2011 15:15 EST
    ok so after 10 business days from shipping, my package has arrived in my city.. so I'm just waiting.. hope DinoDirect pulls through with the quality and packaging.. will post a picture of my product as soon as it arrives.. there's hope for y'all yet :) here's to wishing everyone's products arrive soon! ^^
  • Elaine
    Member
    Posts:6
    1 DinoPoint™ gained for this post
    No tracking!! Please tell me this is not a scam..
    Posted: 12/13/2011 21:26 EST
    I got my tracking number and the information of the items through live chat so I'm a bit more relieved. However, the tracking said that my item is "at transit office of exchange." It's been like that for 5 days now so I'm still a bit nervous because I need my order by friday. Until I get my orders, I won't be buying anything from them. :/
  • DinoLily
    Administrator
    Posts:13719
    1 DinoPoint™ gained for this post
    No tracking!! Please tell me this is not a scam..
    Posted: 12/13/2011 01:13 EST
    Dear robert,

    We are sorry to hear that.There are also many customers who enjoying shopping from us.We are doing our best to satisfy most of our customers,and if you have any questions or problems after sale,you can always contact us 7*24.Once we shipped out your product,we will email you the tracking number if you have paid for the 2 dollar insurance fee or choose UPS,DHL.Then you could use the tracking number to track your package,would you please check your email inbox to have a check?Or please contact us by live chat at http://bit.ly/ndJyA9 to get the latest information about your package.We hope this helps.

    Regards
  • robert
    Member
    Posts:8
    1 DinoPoint™ gained for this post
    No tracking!! Please tell me this is not a scam..
    Posted: 12/13/2011 00:08 EST

    Quote Content

    Can someone please help me? I was so excited when I bought my boots. I actually thought about buying my Christmas presents from this site but the incomplete information you're giving me makes me think twice before ordering here ever again. It said that when I pay extra $2 for insurance, then I will be given a tracking number included in the shipping info email. But you guys didn't give me my tracking number. I checked my spam mail and it's not there either. It's been a week now since it shipped and I still don't have my tracking number. Can someone please help me track my order. I paid for it so I don't see any reason for me not to have it. I didn't log in when I checked out so I don't have my order information on "My Account", just in my email. You said that you will provide a tracking number even in my email. http://www.dinodirect.com/help/order-status-terms/ If you can teach me how to connect my PayPal account with my DinoDirect so my tracking can appear on "My Account" that would be great too. Also, you guys said that you'll tell me which color and size of the product you shipped out by email and yet you didn't. You said, "You can check which was shipped in your account after the package was dispatched." I really hope you're not lying to me. Please give me a wonderful Christmas by getting me my tracking information? Please?


    I still haven't got my items or a refund - have been waiting patiently as they advise - but no joy, the tracking number they eventually gave me was for an unknown shipping company - I just keep getting messages "please be patient, it might be besause of bad whether or boom season". Again, do not buy from this company - it is a scam.
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