Sign In/Up
My Cart (0)
All Categories

Keywords: Led Flashlights | Short Wedding Dresses | Cheap Tablets | Gopro | Clearance Sale

View or edit your browsing history Products I Viewed
Welcome to Dino forum, where all customers can discuss freely. Join the conversation and get quick reply.

Topic: ORDER IS SHOWING CANCALLED


Reply to this topic Back to topic list (Replies:3 / Views: 541)
  • Kenneth
    Member
    Posts:4
    5 DinoPoint™ gained for this post
    ORDER IS SHOWING CANCALLED
    Posted: 11/25/2010 12:04 EST
    Here is more info to help locate my package
    Kenneth

    OD NO 292312-DD
    HOW DO I GET MY REFUND
    .
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    ORDER IS SHOWING CANCALLED
    Posted: 12/21/2012 01:38 EST

    Quote Content

    hello I have been trying for along time to get credit or money back. My account with you is still not showing a credit for me to be able to make another purchase. The money for canceled order was taking from me. All I want is to be able to get something for my money you took. Please advise how I do this it always ask for me to pay for what I pick out




    Hi, Kenneth
    Glad that you finally contact us about your order. Your order was out of stock for a long time. We emailed you about our suggestions of the order, but we did not get any kind of reply.
    We hav three suggestions for you:
    1. Take exchange for similar price;
    2. Take equivalent amount of giftcard;
    3. Take refund for out-of-stock items.
    So which one do you like? By the way, you can contact our 7*24 customer service on: http://www.dinodirect.com/customerhelp/?customtype=2 or just reply us here!
    Waiting for your reply!
  • Kenneth
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    ORDER IS SHOWING CANCALLED
    Posted: 12/21/2012 00:55 EST
    hello I have been trying for along time to get credit or money back. My account with you is still not showing a credit for me to be able to make another purchase. The money for canceled order was taking from me. All I want is to be able to get something for my money you took. Please advise how I do this it always ask for me to pay for what I pick out
  • DinoChristina
    administrator
    Posts:953
    1 DinoPoint™ gained for this post
    ORDER IS SHOWING CANCALLED
    Posted: 11/25/2010 14:33 EST

    Quote Content

    Here is more info to help locate my package Kenneth OD NO 292312-DD HOW DO I GET MY REFUND .


    Hi,Kenneth


    We checked your 292312-DD and found that the item A0206000CC as you want was out of our stock due to the huge demand.You can choose another item from our website as the replacement.And we have a good news to you. That is a 50% off sale for all items on our shop. You can have a look at it:http://www.dinodirect.com. Look forward to your good news.
Previous1Next
 
Copyright DinoDirect Corporation 2014. All rights reserved. See our privacy policy, terms of use, disclaimer and takedown policy.
Sign In submit Submit Apply >> Continue Join Now Add Store To Wishlist Add a new address Back >> Continue checkout Save Cancel Remove/Change Items Add To Cart Shop Now Create Register now Open a Case Start a Live Chat View all < Create An Account Return to Sign in Send Confirmed Application Email Verification Get It GO Enter My iDinor Life! Close Join My Homepage Continue Shopping Share Rewards Accept Accept and Check >> Search Back Close the case Pay Now Cancel Submit Confirm Save Click for more info Write a Review Yes No Reply Sold Out Size Guide Color Guide No thanks Continue Upload Share Rewards Accept and Check >> Search view more Next et Transaction Code >> Confirm Remove Upload Video Upload Images >> Continue checkout Get Free Sample Write a feedback Buy Now OK Start Chat Create An Account No, thanks! Go Remind me 7 days later