hello I have been trying for along time to get credit or money back. My account with you is still not showing a credit for me to be able to make another purchase. The money for canceled order was taking from me. All I want is to be able to get something for my money you took. Please advise how I do this it always ask for me to pay for what I pick out
Glad that you finally contact us about your order. Your order was out of stock for a long time. We emailed you about our suggestions of the order, but we did not get any kind of reply.
1. Take exchange for similar price;
2. Take equivalent amount of giftcard;
3. Take refund for out-of-stock items.
So which one do you like? By the way, you can contact our 7*24 customer service on: