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Topic:free shipping.


Reply to this topic Back to topic list (Replies:4 / Views: 269)
  • julie
    Member
    Posts:98
    5 DinoPoint™ gained for this post
    free shipping.
    Posted: 12/12/2011 02:17 EST
    Please can you please tell me the things from my 3 orders that you do not have in stock, with there SKU numbers please, as I have not been told properly. thankyou.My family are so angry with the way this trouble I have had with D/Direct, the way it has caused me so much stress plus made me so sick that they will apply for compensation on my behalf because of my lack of C/Service, so I hope you can fix all of this once and for all. Thankyou.I will not let the Free Shipping go so Please do the right thing.
  • Yashme
    Member
    Posts:4
    1 DinoPoint™ gained for this post
    free shipping.
    Posted: 12/16/2011 06:31 EST

    Quote Content

    Dear G,

    Thanks for your concern on this matter.most of the items are free shipping on our website, except a small proportion of items due to some special reasons. Such as items over weight or over volume of the usual package, some special items cannot be shipped
    by usual air package have to pay for the shipping fee.You can click here to have a
    look:http://www.dinodirect.com/help/why-you-advertising-freeshipping-but-some-items-are-charged-shipping-fee/Your understanding would be highly appreciated.

    Regards

    Really?
    Thanks a lot! I'll share this website with all my friends.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    free shipping.
    Posted: 12/12/2011 23:18 EST
    Dear G,

    Thanks for your concern on this matter.most of the items are free shipping on our website, except a small proportion of items due to some special reasons. Such as items over weight or over volume of the usual package, some special items cannot be shipped
    by usual air package have to pay for the shipping fee.You can click here to have a
    look:http://www.dinodirect.com/help/why-you-advertising-freeshipping-but-some-items-are-charged-shipping-fee/Your understanding would be highly appreciated.

    Regards
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    free shipping.
    Posted: 12/12/2011 23:15 EST
    Dear julie,

    Most of the items are free shipping on our website, except a small proportion of items due to some special reasons.As for your order issue,our CS department will call you to deal with it,please take care of your telephone and offer them more details,they will do what they can do to help you out.Please do not worry.

    Regards
  • G
    Member
    Posts:1
    1 DinoPoint™ gained for this post
    free shipping.
    Posted: 12/12/2011 04:46 EST
    Hi, I have in chart items for $42 in total and it supposed to be all of them free shipping. Now, at the checkout it is sudenly [b]NOT FREE[/b] anymore?!?!?! If postage is no free, than I am not buying as those item I can find elsewhere without shipping fee and same price.
    Thanks
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