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Topic:issue with qualitiy and described functions of ordered item

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  • Branimir
    (From Other^kv.Strelbishte)
    5 DinoPoint™ gained for this post
    issue with qualitiy and described functions of ordered item
    Posted: 12/08/2011 12:21 EST
    I ordered this item, but when I received them it looks like used...the adaptor is dirty and also the LED lights... I also saw that this item is not like it's description on your web site - it is just with one color and there is not this function "When environment turns night, after turn on the switch, the String light will light automatically, when it is day time, the light will be off". So, finaly I am not satisfied from this item and I would like to receive some quittance.
  • DinoLily
    1 DinoPoint™ gained for this post
    issue with qualitiy and described functions of ordered item
    Posted: 12/08/2011 22:11 EST
    Dear Branimir,

    We do regret to hear that there is something with your product.Your product maybe destoried during shipping,so sorry to the inconvenience caused.To solve this problem and improve our service, we will try to give better training to our operators and have stricter company policy to avoid this kind of issue happen again. Your trust and support would be highly

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