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Topic:problems all the time


Reply to this topic Back to topic list (Replies:3 / Views: 451)
  • michelle
    Member
    Posts:7
    5 DinoPoint™ gained for this post
    problems all the time
    Posted: 02/22/2012 05:24 EST
    why is it that when ever i buy some think from dino direct there seems to be problems like how many people have to put up with 1 not getting their items or they wait 2months for nothing to come 2paying more then their ment to for somthink or 3 dino direct send the wrong item or the item in the wrong color let me know
  • michelle
    Member
    Posts:12
    1 DinoPoint™ gained for this post
    problems all the time
    Posted: 02/22/2012 21:10 EST

    Quote Content

    Users with bad experience always broadcast this llike posting in forums.

    But happy customers just keep silent. Please be patient, you'll get it.

    dont reply to my post if you dont know what your on about iv had good and bad dealings with this company iv waited over a 2months ok so how about you not reply to peoples posts unless you know what your on about because its clear you actuly dont know f all
  • nikki
    Member
    Posts:56
    1 DinoPoint™ gained for this post
    problems all the time
    Posted: 02/22/2012 08:39 EST
    Users with bad experience always broadcast this llike posting in forums.

    But happy customers just keep silent. Please be patient, you'll get it.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    problems all the time
    Posted: 02/22/2012 05:51 EST
    Dear michelle,

    Thanks for contacting us.As it is an oversea package, so it may take a little longer time to arrive your place.If customers choose UPS or DHL,it only takes 3-7 business days to arrive.If customers have waited a long time for order,please click here to have a look:http://www.dinodirect.com/help/missing-time/currency-MYR.htmlWe have standard time for missing package,if your order does not arrive after the estimated missing time,please feel free to contact us,we will give you a best solution.We are sorry if we sent wrong items,we will take this matter seriously and try our best to avoid this kind of issue happen again in the future.However,we have comprehensive return process to protect customers' interests.View more details here:http://bit.ly/rPJDJL. We are a growing company. There is still a long way ahead of us.We will spare no efforts to make us the better one for you.If you friends have any question about us,please feel free to contact us.

    Regards
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