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Topic:Refunds on faulty Items
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  • Graeme
    Member
    Posts:22
    5 DinoPoint™ gained for this post
    Refunds on faulty Items
    Posted: 02/03/2012 15:15 EST
    Be aware that Dino has a very good returns policy, you will get virtually nothing on faulty items and will spend a lot of time and effort trying. Do not believe what they say in their replies that they value your patience and are working to sort things out....all lies Buyer beware they are selling low quality electrical items not like they used to and they will fail good luck
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  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Refunds on faulty Items
    Posted: 02/06/2012 01:51 EST
    Dear Graeme,

    We have comprehensive return process to protect customers' interests.View more details here:http://bit.ly/rPJDJL. What's more,have you noticed "Package Returning Premium"?Prepay US$ 0.99 premium to cover all returning shipping fee in case you want to return this package.It's our featured service,we always spare no effort to meet you friends' need.However, there is still a long way ahead of us. We believe that with the appreciation and support given from our customers,our family will be one of the most popular and lovely families to visit.

    Regards
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