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Topic:Robotic Vac cleaner
Reply to this topic Back to topic list (Replies:1 / Views: 98)
  • LISA
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    Robotic Vac cleaner
    Posted: 01/19/2012 21:12 EST
    It has stopped working after only 2 weeks. I bought it through Groupon who did not explain that it was to be shipped from China, now I am expected to pay for the return shipping! And the RMA feature on the website is not working! How can i get some help?
    Quote and Reply
  • DinoLily
    Administrator
    Posts:10875
    1 DinoPoint™ gained for this post
    Robotic Vac cleaner
    Posted: 01/20/2012 01:43 EST
    Dear LISA,

    We do regret to hear that there is something wrong with your product,please go to "my account" to apply for a RMA request,if it doesn't work now,please try it again later.we have comprehensive return process to protect customers' interests.View more details here:http://bit.ly/rPJDJL. We are a growing company. There is still a long way ahead of us.We will spare no efforts
    to make us the better one for you.If you friends have any question about us,please feel free to contact us.

    Regards
    Quote and Reply
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