The comprehensive return policy is a fabricated policy...they dont take back only offer a worthless gift card to the value of not even 50% of what you spent...they used to be great 12 months ago now scam...buy at your own risk as Dino wont wupport you.

[Q]Dear friends, On behalf of DinoDirect.com, I would like to apologize for all inconvenience you have experienced while shopping with us.We have comprehensive return process to protect customers' interests.View more details here:http://bit.ly/rPJDJL. What's more,have you noticed "Package Returning Premium"?Prepay US$ 0.99 premium to cover all your returning shipping fee in case you wanna return this package.It's our featured services,we always spare no effort to meet you friends' need.However, there is still a long way ahead of us. We believe that with the appreciation and support given from our customers,our wesite will be one of the most popular websites to visit. Regards[/Q] Rubbish, I have a problem where they acknowledge the goods are faulty but tried to palm me off with a $50 credit note, then find other excuses why they can't refund. Total ripoff.

[Q]A word of warning if you are thinking of buying electronics from Dino, be careful they use to sell good wuality products but now most are junk...see there web site under their own forum for the thousands of pages of complaints buyer beware you will loose your money ....look elsewhere[/Q] True! I made the mistake of buying from here and it took almost 2 months to recieve my item. then it broke two days later and they made me pay for things to fix it and wont give me a legit refund, just a gift card to their site but i told them its unacceptable. Three months in and Im still waiting. Get this stuff someplace else!!