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Topic:ENTREGA DEL PAQUETE


Reply to this topic Back to topic list (Replies:6 / Views: 658)
  • juan
    Member
    Posts:7
    5 DinoPoint™ gained for this post
    ENTREGA DEL PAQUETE
    Posted: 12/21/2012 00:56 EST
    Hola,
    Alguien sabria decirme por que si yo he pagado para que me lo traigan en 5-10 dias por EMS, todavia no me haya llegado?
    miro el nº de eguimiento y me dice que esta en Beijing todavia.
    he intentado hablar con ellos y nadie responde a mis preguntas.
    e
    dino-direct es un cachondeo,(very bad).
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    ENTREGA DEL PAQUETE
    Posted: 12/24/2012 02:02 EST
    Hi, juan
    Please understand that we also want you to get your package. Our final goal is our customers' satisfactory. And please check your tracking number on the tracking site later, once you have got your package, you will know that our dinodirect is doing our best to help you with this issue!
    Please keep in mind that our dinodirect is a responsible company, we are honest to our customers, if you really do not get your package, we will take the responsibility!
    Merry Xmas!
  • juan
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    ENTREGA DEL PAQUETE
    Posted: 12/21/2012 06:08 EST
    SI ME LO HAN MANDADO POR EMS A ESPA?A , QUE AGENCIA ME LOVA A LEVAR A MI CASA?

  • juan
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    ENTREGA DEL PAQUETE
    Posted: 12/21/2012 01:52 EST

    NO VOLVERE A COMPRAR AQUI.

    NO.NO.NO,NO MORE HERE. NEVER,NEVER,NEVER
  • juan
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    ENTREGA DEL PAQUETE
    Posted: 12/21/2012 01:42 EST
    por cierto,quiero hacer un chat en vivo me pide el no orden, se lo doy y NO ME DEJA,me dice que es incorrecto. esto es increible.
  • juan
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    ENTREGA DEL PAQUETE
    Posted: 12/21/2012 01:29 EST
    vaya,despues de un monton de dias alguien me ha contestado a mis dudas hombre.gracias.

    pero yo pague por EMS para que me llegara en 5-10 dias y no ha llegado por lo cual me siento enga?ado y estafado.
    no volvere a fiarme de ustedes
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    ENTREGA DEL PAQUETE
    Posted: 12/21/2012 01:11 EST

    Quote Content

    Hola,
    Alguien sabria decirme por que si yo he pagado para que me lo traigan en 5-10 dias por EMS, todavia no me haya llegado?
    miro el no de eguimiento y me dice que esta en Beijing todavia.
    he intentado hablar con ellos y nadie responde a mis preguntas.
    e
    dino-direct es un cachondeo,(very bad).



    Hi, Juan
    We are so sorry about the delay. The tracking number shows us that the package left Beijing on December 14th, the package is definitely on the way to your place right now. And sometimes, the shipping time can be delayed by weather, customs' inspection and some other unknown reasons. Please understand about that.
    As to your issue, you can contact our after-sale department directly on this link: http://www.dinodirect.com/customerhelp/?customtype=2. By the way, because of unstable network, the cache of your using browser, our customer service representatives may not see your reply or you may disconnect easily. If this happens, please clear your browser's cache or change to another computer to log onto our live chat.
    Your understanding and your patience would be highly appreciate!
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