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Topic:Reshipment of Missing items


Reply to this topic Back to topic list (Replies:5 / Views: 775)
  • SANJIB
    VIP
    Posts:23
    5 DinoPoint™ gained for this post
    Reshipment of Missing items
    Posted: 12/27/2012 00:04 EST
    Reshipment, it was your offer,I wonder how can you change it??.It is disgusting!! The fact is you have raised the price of most of the items, so just you want to avoid your commitment.Do not think that you are only the clever person ,and we are fools. Any way refund the amount of US$ 52 to my Paypal and oblige me. You are not woth doing honest business.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Reshipment of Missing items
    Posted: 12/31/2012 02:34 EST
    We have already transferred those two orders to our refund department, they will refund you asap. Please check your card later for the refund.
    Take care!
  • SANJIB
    Member
    Posts:60
    1 DinoPoint™ gained for this post
    Reshipment of Missing items
    Posted: 12/29/2012 03:43 EST

    Quote Content

    [Q][Q]We can check it for you, but would you please first offer us your order number?
    order 92288846-DD and 3855M488-DD[/Q]
    Still waiting for refund


    We are so sorry about the package you still did not get. But our Dinodirect is responsible, so we will refund you those two orders asap. Please check your bank account later for the refund. Meanwhile, once we refund you, we will email you the refund confirmation.
    By the way, we need to make it clear that all products' price is based on the suppliers' price. Your understanding would be highly appreciate!
    [/Q]
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Reshipment of Missing items
    Posted: 12/27/2012 02:52 EST

    Quote Content

    [Q]We can check it for you, but would you please first offer us your order number?
    order 92288846-DD and 3855M488-DD[/Q]



    We are so sorry about the package you still did not get. But our Dinodirect is responsible, so we will refund you those two orders asap. Please check your bank account later for the refund. Meanwhile, once we refund you, we will email you the refund confirmation.
    By the way, we need to make it clear that all products' price is based on the suppliers' price. Your understanding would be highly appreciate!
  • SANJIB
    VIP
    Posts:60
    1 DinoPoint™ gained for this post
    Reshipment of Missing items
    Posted: 12/27/2012 01:47 EST

    Quote Content

    We can check it for you, but would you please first offer us your order number?
    order 92288846-DD and 3855M488-DD
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Reshipment of Missing items
    Posted: 12/27/2012 00:42 EST
    We can check it for you, but would you please first offer us your order number?
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