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Topic:I love the wedding dresses


Back to topic list (Replies:3 / Views: 924)
  • Sadaf
    Member
    Posts:42
    5 DinoPoint™ gained for this post
    I love the wedding dresses
    Posted: 12/26/2011 02:06 EST
    Theres so much variety, they are so aforadable and i think theyre beutiful
  • Samantha
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    I love the wedding dresses
    Posted: 01/17/2012 07:38 EST
    i would advise not to order from this site as i have ordered from here and hadf nothing but problems and still sorting it out and im getting married in 4 weeks the quality is really bad on the item that was sent to me though it was the wrong item still trying to send it back and get the item that i ordered and paid for

  • Samantha
    Member
    Posts:7
    1 DinoPoint™ gained for this post
    I love the wedding dresses
    Posted: 12/27/2011 00:00 EST

    Quote Content

    Dear Sadaf,

    Thanks a lot for your feedback here,hope you could bring one home and enjoy shopping from us in the future.

    Hi DinoLily,

    I am interested in placing orders for a few wedding dresses and other wedding apparrel. I have just read numerous complains regarding charging direct courier chargies ie0 UPS and then orders are shipped off via China post or sea resulting in very lated delivery and one of my biggest concerns my clients custom made wedding gown goes missing or is damaged.

    My question to you is that if an incodent as such has to occur what leg do I have to stand on in rectifying the situation and and what assurance can you offer me that my client relationships are not damaged my business's reputation is not tarnished?

    Do you not offer your clients an SLA Agreement of some sorts? And if not, I would feel a lot safer if you started offering us one.

    Im sure you understand my concern, also I would have discusse this with someone in customer services and not in the forum but unfortunately the only response I get from them is 'Hello, How can I help you" followed by a pasted link and then i am ignored.

    If you could be so kind as to clear up a bit of this confusion and doubt, I would be very happy.
    Regards
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    I love the wedding dresses
    Posted: 12/26/2011 05:47 EST
    Dear Sadaf,

    Thanks a lot for your feedback here,hope you could bring one home and enjoy shopping from us in the future.

    Regards
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