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Topic:Still waiting refund of returned wedding dress


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  • Cindy
    Member
    Posts:2
    5 DinoPoint™ gained for this post
    Still waiting refund of returned wedding dress
    Posted: 01/13/2012 21:25 EST
    When will I receive credit for the wedding dress I returned? Christine has not responded to may emails since Jan 7,2012.
    I received the wrong wedding dress, it did not have beading and feathers as shown in the picture on the website.
    I sent it back on 12/18/11 for a refund with no response.
    I may never see my credit, wish I had kept the dress, I would have sold on ebay, now I have nothing.
  • DinoLily
    Administrator
    Posts:14422
    1 DinoPoint™ gained for this post
    Still waiting refund of returned wedding dress
    Posted: 01/15/2012 02:30 EST
    Dear Cindy,

    If you have returned the product to us,please contact our customer service via live chat at http://bit.ly/ndJyA9,our CS colleagues would deal with this issue for you soon.Please do not worry at all.

    Regards
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