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Topic:Updated information on my order

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  • Terri
    5 DinoPoint™ gained for this post
    Updated information on my order
    Posted: 01/28/2012 06:19 EST
    I ordered an Evening Gown on 1.11.2012 Order #58903892-DD to be delivered to the U.S. I know dresses have a standard preparation time of 15-25 days. It's been over 15 days & it hasn't shipped & I need it for a Ball in 12 days. Can I get accurate information on my order and not a general answer about the standard preparation time? I still have to wait for the shipping time and I need to know if I have to buy something local and not be able to wear the beautiful gown I ordered.
  • DinoLily
    1 DinoPoint™ gained for this post
    Updated information on my order
    Posted: 01/29/2012 01:41 EST
    Dear Terri,

    Thanks for your information here.Sorry to keep you waiting for so long.Due to the Spring Festival holiday,shipping may be delayed 3-7 business days because of stock supplying. However,we will try out best to ship out your order as soon as we can.We will email you to confirm that once shipped out your order,please don't worry.

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