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Topic:Claims warranty for imito am801


Reply to this topic Back to topic list (Replies:2 / Views: 2447)
  • Zhen
    Member
    Posts:3
    5 DinoPoint™ gained for this post
    Claims warranty for imito am801
    Posted: 07/03/2012 10:57 EST
    Hi dino,

    last year december i bought your product at groupon malaysia website. However, now my tablet cannot be charge. I want to claims warranty. I already send out the email to you say that the product i bought is using malaysia internet banking. The voucher is using internet banking ! But you insist to ask for wat type the card i used. Please help me resolve this problem !
  • Zhen
    Member
    Posts:2
    1 DinoPoint™ gained for this post
    Claims warranty for imito am801
    Posted: 07/08/2012 09:41 EST
    my order no is 700522137-DD . Please provide me the solution, can i return my imito am801 for repair ?
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Claims warranty for imito am801
    Posted: 07/03/2012 21:15 EST

    Quote Content

    Hi dino,

    last year december i bought your product at groupon malaysia website. However, now my tablet cannot be charge. I want to claims warranty. I already send out the email to you say that the product i bought is using malaysia internet banking. The voucher is using internet banking ! But you insist to ask for wat type the card i used. Please help me resolve this problem !


    Dear Zhen,

    Thanks for your post.

    We do regret to hear that there is something wrong with your tablet. We have comprehensive return process to protect customers' interests. View more details here:http://www.dinodirect.com/help/returns/currency-USD.html. As for this matter, we would like you to provide us with more information so that we could have a further check before we could offer you the best solution to the issue. Please contact our customer service representative via the email, or live chat for direct answers: http://www.dinodirect.com/customerhelp/currency-USD.html. Our colleagues would be so glad to help you all the time. Your cooperation would be highly appreciated.

    Please don’t let this small issue bother you. Have a wonderful day as always.

    Regards

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