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Topic:fair & just


Reply to this topic Back to topic list (Replies:4 / Views: 1969)
  • KON
    VIP
    Posts:5
    5 DinoPoint™ gained for this post
    fair & just
    Posted: 05/03/2012 10:04 EST
    all i wanted was a torch that worked. I was senta faulty replacement aswell. for over a month i have been trying to resolve the issue. What a fool I have been. All I have gotten is many sleepless nights, due to having to do this when it doesnt conflict with my life..IHAVE HAD ENOUGH OF THE LIES!!!!!GO TO HELL DINO!!!!
  • Cheson
    Member
    Posts:22
    1 DinoPoint™ gained for this post
    fair & just
    Posted: 08/08/2012 09:57 EST

    Quote Content

    [Q]Don't lose sleep over this. I'd just return the faulty torch for a refund.
    Really? I have good experience with DinoDirect. If you have any problems, they have live chat 7*24, cool.[/Q]

    Yeah, they're usually really prompt and offer great customer service....so, if you do happen to get a dud. Just work with them, and they'll always offer a decent solution (most likely a replacement or a giftcard in value).
  • sian
    Member
    Posts:55
    1 DinoPoint™ gained for this post
    fair & just
    Posted: 05/24/2012 05:14 EST

    Quote Content

    Don't lose sleep over this. I'd just return the faulty torch for a refund.


    Really? I have good experience with DinoDirect. If you have any problems, they have live chat 7*24, cool.
  • JoAnn
    Member
    Posts:62
    1 DinoPoint™ gained for this post
    fair & just
    Posted: 05/19/2012 15:26 EST
    Don't lose sleep over this. I'd just return the faulty torch for a refund.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    fair & just
    Posted: 05/03/2012 22:06 EST

    Quote Content

    all i wanted was a torch that worked. I was senta faulty replacement aswell. for over a month i have been trying to resolve the issue. What a fool I have been. All I have gotten is many sleepless nights, due to having to do this when it doesnt conflict with my life..IHAVE HAD ENOUGH OF THE LIES!!!!!GO TO HELL DINO!!!!


    Dear KON,

    Sorry for the inconvenience it caused. As for your order R73912C3-DD, we found that you have contacted us via live chat and we have offered you a solution. Customer service department is handling your case right now, and offfering you some solutions, which you may already know that. Please keep in touch with us via case or live chat, then we can better solve your problem. We will do what we can do to help you out, your cooperation would be highly appreciated.

    Regards
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