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Topic:Automatic pay twice!! Error.


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  • Dmitriy
    VIP
    Posts:4
    5 DinoPoint™ gained for this post
    Automatic pay twice!! Error.
    Posted: 03/30/2012 08:25 EST
    I member of iDinor club.
    Every month I have to pay one time $ 6.99
    But in March, it happened twice !

    Why and how do I fix it?
  • DinoLily
    Administrator
    Posts:14441
    1 DinoPoint™ gained for this post
    Automatic pay twice!! Error.
    Posted: 03/30/2012 22:16 EST

    Quote Content

    I member of iDinor club.
    Every month I have to pay one time $ 6.99
    But in March, it happened twice !

    Why and how do I fix it?


    Dear Dmitriy,

    We are so sorry for the inconvenience caused to you. In this case, please contact our customer service via live chat at http://bit.ly/ndJyA9, we would like to refund your money. What's more, we found that you pay for the iDinor member fee in two orders. You should cancel iDinor membership fee once, or you will be charged twice next month. About how to cancel iDinor membership fee in Paypal, please click here to have a look:http://www.dinodirect.com/help/cancelmembershipfee/currency-AUD.html If you have any further questions, please feel free to ask us.

    Regards
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