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Topic:How long?


Reply to this topic Back to topic list (Replies:3 / Views: 656)
  • Guna
    VIP
    Posts:4
    5 DinoPoint™ gained for this post
    How long?
    Posted: 03/18/2012 10:21 EST
    How long do i need to wait for problem solution? I asked in chat, but without solution, i wrote in Case, but nothing happened. Soon will be month from that time..
  • Guna
    VIP
    Posts:4
    1 DinoPoint™ gained for this post
    How long?
    Posted: 03/20/2012 04:31 EST

    Quote Content

    [Q]How long do i need to wait for problem solution? I asked in chat, but without solution, i wrote in Case, but nothing happened. Soon will be month from that time..


    Dear Guna,

    Would you please try to contact us by live chat? Then our colleagues can deal with your problem in time,you will get the fastest response. There would be delay for the reply of case, your patience would be highly appreciated. Please don’t let this small issue bother you. Have a wonderful day as always.

    Regards[/Q]
    I did it in the first place, but they said, that will give this problem to somewhere else and that's it.
    After that i wrote in the Case.
    And today i wrote in LiveChat, all i got is Dear Client, you may be otherwise occupied and please allow me to disconnect the conversation . Any further problem, you can contact us by opening a case and we will be more than happy to assist you.
  • cherry
    VIP
    Posts:10
    1 DinoPoint™ gained for this post
    How long?
    Posted: 03/19/2012 23:11 EST

    Quote Content

    How long do i need to wait for problem solution? I asked in chat, but without solution, i wrote in Case, but nothing happened. Soon will be month from that time..


    last time,i lost my phone,so i need change my order contact number.i try to contact them a few tiems,at last i got my problem soluted bu live-chat. they told me iDinor has the priority on live-chat. that's right, you can have a try.
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    How long?
    Posted: 03/19/2012 03:59 EST

    Quote Content

    How long do i need to wait for problem solution? I asked in chat, but without solution, i wrote in Case, but nothing happened. Soon will be month from that time..


    Dear Guna,

    Would you please try to contact us by live chat? Then our colleagues can deal with your problem in time,you will get the fastest response. There would be delay for the reply of case, your patience would be highly appreciated. Please don’t let this small issue bother you. Have a wonderful day as always.

    Regards
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