Shipping Policy

The shipping methods, costs and duration are depending on the item(s) you purchase and locations of items’ warehouses, and destination of item delivery and different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order.

On the step of Checkout, you will select a shipping method for your order. For favorable shipping procedure, your order maybe offered only one shipping method. Shipping costs are dependenting on the items in your order and the shipping method you select. Your total shipping charges will be automatically computed during Checkout prior to the completion of your order with different shipping address. Shipping costs for order(s) placed on this site is (are) based on the weight of the total order. You will be provided with the total shipping cost for your order when you checkout.

Worldwide Free Shipping is guaranteed to global online consumers. In order to make sure you receive the items in a timely manner, your package ( items you purchased)  will be sent directly from our warehouses spread all over the world, such as United States, Hong Kong, Singapore, etc.

All products in your order has been qualified under DinoDirect's quality control system. Standard Free Shipping Delivery Time is divided into order processing time and shipping time.

If you hope to change shipping method or change items’ quantity after completed placing your order, please contact us at:
Name: DinoDirect Customer Service Center
Phone: 650-265-1038
Fax: 650-240-3909
Email:
Address: 4020 El Camino Real, Ste 3101, Palo Alto, CA  94306

Our customer representatives will update your order information before the order's been shipped.