This is an express channel offering support service.
Available time: Monday-Friday: 9AM to 6PM (HKT/GMT+8)
You can submit your request in an easy form. Upon your correct submission, your problem will be solved in the shortest time.
Also, you can open a case (See the green button below) to contact us any time.
For emergency issues, you can call 1-650-265-1038 during the working time.