If your question has not been resolved with customer service manager, please contact our
Senior Manager by emailing to firstname.lastname@example.org . We assure that your problem will be solved seriously in 1 business day.
This is an express channel offering support service. Our chat available time is 09:00:00-21:00:00 HKT/GMT+8.You can submit your request in an easy form. Upon your correct submission, your problem will be solved in the shortest time. Also, you can Open a case (See the green button below) to contact us any time. For emergency issues, you can call 1-650-265-1038 during the working time.
Please note that wrong submitting of your inquiry will delay processing time.
Any doubts about product functions, features, inventory and so on.
Any after-sale issues like logistics, item replacement and so on.
Please select the issue:
If Live Chat is not available , you will be directed to
for an inquiry submission. Once you submit an inquiry, our customer service representative normally respond to you within 1-2 business days.
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