If you are not satisfied with your customer service manager, please open a dispute to our Senior Manager by emailing to email@example.com. We assure that your complaint will be taken seriously in 1 business day.
This is an express channel offering support service. Available time is 10:00:00 to 19:00:00 (HKT/GMT+8) .You can submit your request in an easy form. Upon your correct submission, your problem will be solved in the shortest time. Also, you can open a case to contact us any time. For emergency issues, you can call 1-650-265-1038.
Please note that wrong submitting of your inquiry will delay processing time.
Any doubts about product functions, features, inventory and so on.
Any after-sale issues like logistics, item replacement and so on.
Please select the issue:
If Live Chat is not available , you will be directed to
for an inquiry submission. Once you submit an inquiry, our customer service representative normally respond to you within 1-2 business days.