HI, this is . I am your exclusive service manager and responsible for all of your questions at DinoDirect. I will dedicate to solve all your problems quickly and effectively.
If your question has not been resolved with customer service manager, please contact our Senior Manager by emailing to firstname.lastname@example.org . We assure that your problem will be solved seriously in 1 business day.
Since the products are neither designed nor manufactured by DinoDirect, the following methods may help answer your questions:
Please double check if you have read the user's guide. Sometimes a digital version of the users guide may be available on the Internet.