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Topic:Beware- no refunds for faulty goods
Star product Nextbook Premium7 Android 2.3 Tablet PC
SKU:A3002000EC
A tablet a day keeps the doctor away - or does it keep boredom away? That's what the Nextbook Premium 7 from E FUN is all about, where this 7″ capacitive touch-screen Android 2.3 Tablet will feature Flash 10.1 support, coupled with Wi-Fi connectivity, an e-reader functionality, Kobo app, SlideME application manager, and the new OfficeSuite Viewer and ASTRO File Manager. You won't find Android 3.0 Honeycomb here, so there really isn't any optimized Android tablet experience, but will instead be powered by Android 2.3 Gingerbread. On the bright side, at least the Nextbook Premium 7 Android 2.3 Tablet can be upgraded in the future thanks to Over The Air (OTA) capabilities. Other hardware specifications include a 1GHz processor, 4GB of built-in flash memory, a SD memory card slot for expansion purposes, a G-sensor and integrated speakers. With Wi-Fi connectivity, you can use the Nextbook Premium 7 Capacitive Screen Tablet to send emails, browse the Internet, watch YouTube videos, and listen to MP3 files amongst others. The powerful 7 inch Android Tablet, advanced hardware & amazing features, make the Android 2.3 Tablet a must-have for your mobile life.
US$ 109.69
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Reply to this topic Back to topic list (Replies:5 / Views: 239)
  • Kylie
    Member
    Posts:6
    5 DinoPoint™ gained for this post
    Beware- no refunds for faulty goods
    Posted: 02/01/2012 06:19 EST
    Bought a Nextbook 7 tablet which had the screen fail after less than 1 months use. Dino direct will not refund even though they admit the item is faulty.
    Quote and Reply
  • Graeme
    Member
    Posts:51
    1 DinoPoint™ gained for this post
    Beware- no refunds for faulty goods
    Posted: 02/03/2012 03:15 EST
    it is not surprising this has happened I had item arrive in the post that were faulty on arrival and have struggled with Dino to get them to accpet that they were faulty, in the end they offered me half of what the item was worth, and that was in the form of a gift card....they have a crap return policy I agree buyer beware
    Quote and Reply
  • DinoLily
    Administrator
    Posts:10891
    1 DinoPoint™ gained for this post
    Beware- no refunds for faulty goods
    Posted: 02/03/2012 02:24 EST
    Dear Kylie,

    We have standard returning policy:
    For the item(s) with the quality issue
    You can initiate a return for the item with quality problems due to our fault within 30 days beyond the day of
    delivery of the item for a full refund or partial refund (for partial return). We must receive your returned items
    at our processing facility within 45 days beyond the day of delivery of the item. We inspect all returned items
    and award full refund or partial refund. If the return is a result of our fault or if the product is defective in the
    first place, we will refund the full cost of the merchandise as well as shipping charges.Please keep in touch with us via RMA case,our RMA team would deal with your RMA case according to our company's rules.We believe that your case would be solved soon.Wish you a nice day.

    Regards
    Quote and Reply
  • Kylie
    Member
    Posts:4
    1 DinoPoint™ gained for this post
    Beware- no refunds for faulty goods
    Posted: 02/03/2012 01:47 EST

    Quote Content

    Dear Kylie, We do regret to hear that there is something wrong with your product.Would you please try to handle the tablet according to the mannual or go to the specification part to figure it out?If it still does not work at all,we suggest you going to "my account" to apply for a RMA case,then we will give you a best solution.We have comprehensive return process to protect customers' interests,please don't worry. Regards

    Yes worry - told on the phone you won't give a refund for a product you acknowledge is faulty.
    Quote and Reply
  • Kylie
    Member
    Posts:4
    1 DinoPoint™ gained for this post
    Beware- no refunds for faulty goods
    Posted: 02/02/2012 03:25 EST
    We did that - Dino Direct have refused to refund for goods they acknowledge as faulty.
    Quote and Reply
  • DinoLily
    Administrator
    Posts:10891
    1 DinoPoint™ gained for this post
    Beware- no refunds for faulty goods
    Posted: 02/02/2012 01:29 EST
    Dear Kylie,

    We do regret to hear that there is something wrong with your product.Would you please try to handle the tablet according to the mannual or go to the specification part to figure it out?If it still does not work at all,we suggest you going to "my account" to apply for a RMA case,then we will give you a best solution.We have comprehensive return process to protect customers' interests,please don't worry.

    Regards
    Quote and Reply
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