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Topic:I want my money back on faulty item- ANDROID TABLET
Reply to this topic Back to topic list (Replies:4 / Views: 335)
  • Leighann
    Member
    Posts:5
    5 DinoPoint™ gained for this post
    I want my money back on faulty item- ANDROID TABLET
    Posted: 01/28/2012 23:39 EST
    FAULTY TABLET AND NO ONE WANTS TO ADDRESS THE ISSUE OF A REPLACEMENT OR REFUND. Have been requesting rma since 29/12/2011.This is not good customer relations.
    Quote and Reply
  • richard
    Member
    Posts:59
    1 DinoPoint™ gained for this post
    I want my money back on faulty item- ANDROID TABLET
    Posted: 02/13/2012 09:43 EST
    There you go Leighann. That is a good relief on your side. Good luck.
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  • Barney
    Member
    Posts:60
    1 DinoPoint™ gained for this post
    I want my money back on faulty item- ANDROID TABLET
    Posted: 02/13/2012 09:22 EST
    I am pretty sure that yours is an isolated incident, as far as not receiving immediate assistance. I have always had excellent customer service from DinoDirect. I am sure they will make good on the problem.
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  • Graeme
    Member
    Posts:51
    1 DinoPoint™ gained for this post
    I want my money back on faulty item- ANDROID TABLET
    Posted: 01/30/2012 04:03 EST
    dont worry mate you'll be okay they will offer you a $15 gift card...its a scam Dino Direct
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  • DinoLily
    Administrator
    Posts:10891
    1 DinoPoint™ gained for this post
    I want my money back on faulty item- ANDROID TABLET
    Posted: 01/29/2012 02:13 EST
    Dear Leighann,

    We do apologize for the dissatisfactory service and we are sorry you didn’t get help you need.Due to the Spring Festival holiday,there would be delay for the reply of the RMA case.However,our related department would deal with your RMA case as soon as they can.Your RMA case would be solved according to our company's related policy,we have comprehensive return process to protect customers' interests,please do not worry.Your patience would be highly appreciated.

    Regards
    Quote and Reply
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