[Q]This problem with this order has been solved. The parcels are returned to Dinodirect for full refund. Thanks for the good customer service. [/Q] Dear YE, Sorry to the delay of your issue.As system problem,we do not see your posts timely.We sincerely apologize for that.Once we received that returning packages,we will refund your money.Your patience will be highly appreciated. Regards

Seems like DD is going to ignore my claim here. Still no news from Dinodirect customer service other than asking me to pay extra on what I am not suppose to pay. [Q]Judging from silence from Dinodirect support team, it makes me worry. Are they going to honor their sales? after payment is made they refuse to honor the sale... hmm is it right? [/Q]

Can some one please give comments? It is fair if after you paid for an invoice in full, the seller asked you to pay more because he under charged you? Dinodirect doesn't want to honor its system, price list, and invoicing system. After i paid, they refuse to send out the items and want me to pay more?

Otta said this. I don't know what sort of mistake is that, if it your mistake, don't pass to me. I pay, your system approved the order, as customer, I expect you to deliver as promised. Very simple. Nothing more, nothing less. Customer Service Otta,Oct 17,2011 Thanks for contacting , there were some system mistake that lead your order approved , acctually , the total amount for the items in your order 99428660-DD is 316.62USD, we shipped the items that are 213.24USD in total. Since you paid 99.38USD for your whole order by our system issue, we can't offer you the giftcard for the out of stock item. If you do want the giftcard, could you please pay the price difference to us?Thank you for your understanding. [Q]Dear YE, Sorry to make you confused.There maybe some misunderstanding between us.We have replied your case to give you a reply.Please have a check. Regards.[/Q]