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Topic:Jelena


Reply to this topic Back to topic list (Replies:4 / Views: 701)
  • jelena
    Member
    Posts:7
    5 DinoPoint™ gained for this post
    Jelena
    Posted: 09/17/2012 01:09 EST
    Hello dear workers! I was sent a letter in which he stated that the photo packaged goods sent to me on Facebook. This is a new joke? I also wrote that you have to press F to display :) - it's just a joke, because there is no display! What does it mean? What kind of innovations that do not work. Why I did not send the track number? Why not show the order in my account? Why I do not respond, and learn to use the site? Customer service does not work! As soon as you ask a question - right off!
  • jelena
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    Jelena
    Posted: 09/18/2012 12:55 EST
    48U05398-DD
    Preview your package pictures
    Dear Marjan Neverovic,

    Thank you for purchasing at DinoDirect online.

    Your order 48U05398-DD has been shipped out. The following picture is a snapshot of the items you bought. Click bottom "F" below to see more detailed product &; package pictures, which will be displayed automatically on your Facebook wall. $2 cash coupon will be sent to your account by every new transaction generated by your link. Hurry up!


    Here is a letter we received
  • DinoLily
    Administrator
    Posts:14442
    1 DinoPoint™ gained for this post
    Jelena
    Posted: 09/18/2012 02:01 EST
    When the network is bad, you are easier to lose connection. But if you stay online but did not say anything in about 5 to 10 minutes, you will be disconnected as the time's out.
    Thus, if you were disconnected, please re-log in live chat and our collegue will pick up and help you.

    And as to the photo you mentioned, would you mind telling us more details? And if you could offer your order number, that'll be better.

    We will solve the problem for you. Please trust us.
  • jelena
    Member
    Posts:5
    1 DinoPoint™ gained for this post
    Jelena
    Posted: 09/17/2012 12:45 EST

    Quote Content

    Just curious on this. How were you able to contact support? Through email?

    Life chat work only to ask - can we help you? Asked a question, they lose your internet connection :) Only through email can achieve something. But after talking through the mail, there are more questions. This is my first and I think the last order from this store.
  • rick
    Member
    Posts:70
    1 DinoPoint™ gained for this post
    Jelena
    Posted: 09/17/2012 07:11 EST
    Just curious on this. How were you able to contact support? Through email?
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