I have not recieved my dino points since a month after joining, spending over$350.00, not any discounts, no shipping upgrade discounts And the shipping was not abided by I have been trying to get resolved for 3 months, and they ignore my request by [ending me email asking about order numbers that are irrelivant. I give up and will be filing claims through my pay pal. Good luckQ]I had paid for this order 54551628-DD but there is no growth points or dinopoints awarded to me. Can you please rectify this error a.s.a.p?
According to http://www.dinodirect.com/html/idinor-introduction.html - i will get 10 growth points per $1 purchases, and double dinopoints for the purchase, but in this order i get no growth points nor dinopoints.
For purchase reward, DinoPoint are issued to any purchased order, shipping fee excluded, at the rate of 1 dollar to 1 point and only integral amount is accounted. We have checked your orders, we found that you use dinopoints and giftcard in several orders. In this case, the redeemed price would not be issued DinoPoint. As you are our valuable iDinor member, you can get 5% off for the first order. What's more, from now on, you can see the money you save with your every order in your cart. Please click here to view more details:
Hope that makes you more clear about your iDinor VIP privileges. Some of your products are out of stock now. As for this matter,we suggest you contacting our CS department to refund your money or send you a similar product instead.You can contact our customer service via live chat at