HI, this is . I am your exclusive service manager and responsible for all of your questions at DinoDirect. I will dedicate to solve all your problems quickly and effectively.
If your question has not been resolved with customer service manager, please contact our Senior Manager by emailing to Liya@dinodirect.com. We assure that your problem will be solved seriously in 1 business day.
1. Change another browser(IE or Fire-Fox ,etc) to place the order. Please try to disable the “Zone Alarm Security Suite” function. The popup window is the payment window.
2. Change to another payment method. We accept credit card, pay-pal, or real-time transfer payment methods.
3. Please make sure that you have entered all the right personal information like your card number, expiration date, security code, etc.
4. If you still cannot pay your order successfully, you can click here for help via live-chat.
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