HI, this is . I am your exclusive service manager and responsible for all of your questions at DinoDirect. I will dedicate to solve all your problems quickly and effectively.
If your question has not been resolved with customer service manager, please contact our Senior Manager by emailing to Liya@dinodirect.com. We assure that your problem will be solved seriously in 1 business day.
Tips: If you use Credit Card, you only need to cancel your AutoPay in your DinoDirect account. If you use PayPal, you need to cancel your AutoPay not only in your DinoDirect account but also in your PayPal.
A. If you pay the auto-recurring membership fee by Credit Card, please follow these steps:
Step1: Just login your DinoDirect account and click “VIP Club” button.
Step 2: Click "Discontinue AutoPay" button.
Step 3: Cancelled.
B. If you pay the auto-recurring membership fee by PayPal, please follow these steps:
Step1: Cancel your AutoPay in your DinoDirect account as mentioned above.
Step2: Cancel your AutoPay in your PayPal account.
4): Click "cancel" to cancel it.
5): Click "Cancel Profile" to confirm this cancelation.
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