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Can I change my delivery address after I have placed my order?
  • 1. The address can be changed
    The order status is order paid, order approved, supply preparing, partially shipped or
    out of stock. When you want to change your address, you can first come to
    My Account to check the order status. And then please contact our customer representative or Live Chat as soon as possible.

    2. The address cannot be changed
    The order status is finished. In this circumstance, the address cannot be changed.

    Here is a picture to show it, hope it can help you.

    Note: On the other hand,in some circumstances the package may have already left our warehouse before your request is processed and thus address cannot be changed.
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