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What should I do if I check my item is out of stock?
  • 1. You may select a similar item on our website and contact our customer representative or Live Chat to request an exchange.
    Note: Please remember to write down the SKU number of the replacement with the required information such as color, size,etc, so that our customer service work staff can deal with the exchange for you timely. You will receive a new order number for the exchange via E-mail within 24 hours-48 hours.

    2. You may
    contact our customer representative or
    Live Chat to request them to recommend you some favorable items.

    3. You may contact our customer representative or Live Chat
    to request the refund of the item which is out of stock.
    Note: The refunds of your order will be directly issued into your Dino Wallet account.

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