Items within product warranty can be returned either for a refund or a replacement.
Only four steps can complete in applying a RMA successfully.

1. Make sure Tick the box before “I have received the item”. If you have not received your items, a RMA could not be applied successfully.

2. Do describe why you want return the item in detail. For example, what is wrong with the item? Is it broken? A detailed description will help us solve problem earlier. 

3. Upload a picture or a video, which would better show the detailed problem.

4. Tell us your expected choice after returned the item, do you want a replacement or a refund?

5. Then click apply and an RMA will be applied successfully. You will get a reply in one business day.

Notes: RMA will not go through if the application details do not match the required information above.