For VIP2/VIP3 members, sign in directly to Livechat.
Sorry, we are not available at the moment. Should you have any problem, please feel free to contact your service manager at Pre-sale:
Monday-Friday: 9am to 6am(Next Day) HKT/GMT+8
Saturday-Sunday: 9am to 9pm HKT/GMT+8
Monday-Sunday: 9am-9pm HKT/GMT+8. Also, you can open a case to contact her/him at any time. For emergency issues, you can call 1-650-265-1038.